Shipping Policy

Thank you for shopping with us! We appreciate your business and are committed to delivering your order in a timely and reliable manner.

Here is our Shipping Policy:

  1. Processing Time: All orders are processed within 1-3 business days after the order is placed, excluding weekends and holidays.

  2. Shipping Options: We currently only offer Standard Shipping and estimated delivery times will be displayed at checkout based on your location and selected shipping option.

  3. Delivery Time: Delivery times may vary based on your location and selected shipping option. Standard Shipping within Australia usually takes 3-7 business days.

  4. Order Tracking: Once your order has been shipped, you will receive an email notification with a tracking number to track the progress of your shipment.

  5. Shipping Address: Please ensure that your shipping address is accurate and up-to-date, as we are not responsible for any delays or issues caused by incorrect shipping information.

  6. Shipping Costs: Shipping costs are based on the weight and dimensions of your order, as well as your location and selected shipping option. Shipping costs will be displayed at checkout.

  7. Customs and Duties: For international orders, please note that customs and duties may be charged upon delivery. These fees are the responsibility of the customer and are not included in the shipping cost.

If you have any questions or concerns regarding your shipment, please don't hesitate to contact us via email on info@qetoe.com